Metrology is dedicated to after-sale support.
Our customers know that their investment is backed
by the most experienced systems, applications and field service
team the XRF thin-film measurement industry.
Solar Metrology today to schedule a product demonstration and
learn more about our comprehensive customer support services, including:
We understand that different customers have different needs. Thats
why we offer flexible and innovative instrument support packages.
Call us for as-need billable, single-year contract, and multi-year
tool/operator maintenance programs. Regardless of your choice, you
can always depend on the prompt and professional response that you
Diagnosis and On-Site Service:
All repairs, parts replacement and system re-certifications are
performed by our factory-trained engineers and technicians. In most
cases, we can diagnose your system remotely. If on-site service
is required, our representative brings all necessary parts to you,
eliminating the expense and inconvenience of shipping of your machine
and - most importantly - keeping your downtime to a minimum.
We maintain a complete inventory of spare parts so you dont
have to wait. All tubes, detectors, power supplies and other system
components are fully pre-tested before our technicians come to you.
Our library of XRF calibration standards
is the most extensive in the industry, and we specialize in custom
standards fabrication for unique PV applications.